Shipping & Returns
RETURNS
- We accept new, unopened items within 30 days of delivery for a full refund.
- All refunds are fully processed within 4 weeks of return confirmation with a tracking number provided to us as proof of return in transit.
- For most US cities we estimate a transit time of 5-10 days and 2-3 weeks for international returns back to our US address on the website.
- Submit a request through the website contact form or email for any return request or if you received an incorrect or defective item, etc.
- We will respond within 72 hours to confirm receipt of all requests.
SHIPPING
- We ship orders to all US cities and any address in the world.
- Some products cannot be shipped to international destinations due to shipping companies’ policies.
- We estimate the shipping and delivery dates for each order based on the stock available and the best shipping options for our customers. The final shipping fee charge may vary slightly on the receipt should any adjustment be required to expedite or change shipping options.
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